Have Questions?
We Have Answers
At ISS Management 2000, we’re here to make your property management experience seamless and stress-free.
Our FAQ section covers everything from rental services to property care and maintenance. Have more questions? Contact us. We’re always ready to assist.
TENANT FAQ
Will you pick up my rent each month?
We have an office that is open during standard business hours Monday through Friday, as well as Saturdays for your convenience. Our friendly staff is always ready to assist with in-person payments if that’s your preference.
We also have a secure, user-friendly online platform that allows you to make payments with various electronic methods including eChecks, credit and debit cards, as well as a convenient cash payment voucher system that can be used at multiple locations throughout the area.
We’ve designed our payment systems to offer maximum flexibility to accommodate your schedule and preferred payment method.
What are the important criteria used to qualify for renting a home?
The most important criteria is that you can demonstrate you can afford the property through reliable income verification and financial stability. This helps ensure that monthly rent payments will be manageable within your budget.
We do have additional requirements that we consider during the application process, however, these are largely controlled by individual landlords, who can customize what they prioritize when selecting tenants based on their specific property needs.
Some landlords may place greater emphasis on rental history, while others might focus more on employment stability or other factors.
When is my rent due?
Rent is always due on the 1st of the month, which is the standard payment date specified in our lease agreements. This consistent due date helps tenants establish a reliable monthly payment routine.
Tenants have the option to make payments in advance if they wish. Remember that establishing a consistent on-time payment history is beneficial for your rental record and future housing applications.
Do I have to have good credit to rent with ISS Management 2000?
Credit is certainly a contributing factor when approving an applicant, as it provides insight into financial responsibility; however, if you have low credit, there’s still a good chance you can qualify with us!
We understand that credit scores don’t tell the complete story of an applicant’s reliability or financial situation. We believe in giving applicants a fair opportunity to secure housing despite past financial challenges or limited credit history.
What forms of payment do you accept for my rent?
We accept all forms of payment to provide maximum convenience for our tenants. This includes traditional methods such as cash, certified checks, and money orders for those who prefer physical payment options.
We also offer comprehensive online payment solutions through our secure tenant portal, which allows for credit and debit card transactions, electronic checks, and recurring payment scheduling. Additionally, we work with several payment processing partners that provide cash payment voucher systems at convenient retail locations.
What are the criteria to rent with ISS Management 2000?
We look for a consistent income that demonstrates your ability to comfortably afford the monthly rent, typically seeking income that is around three times the rental amount.
We also evaluate rental history to understand your track record as a tenant, including on-time payments and property care. Additionally, we conduct background and credit checks as part of our standard screening process.
However, we take pride in looking at applications as a whole, considering the complete picture rather than isolated factors. This means if you are lacking in one area, that doesn’t automatically disqualify you from consideration.
What should I do if my roommate wants to move out?
Your landlord will have the final say in what happens regarding roommate changes, as this impacts the lease agreement that all parties have signed. However, we will work diligently as your property manager to ensure a smooth transition during this potentially stressful situation. We will likely help facilitate communication between you, your departing roommate, and the property owner to determine the best path forward.
How do I know if ISS Management 2000 is safe?
Our dedicated staff are readily available over the phone during business hours and in person at our office location to address any questions or concerns you might have about our company or services.
We encourage prospective tenants and clients to come in and speak with us directly regarding any questions or concerns about our operations and reputation.
We have a proven track record of solving problems that may seem insurmountable to some, and our long-standing presence in the community speaks to our reliability.
How Can We
Help You?
We’re here to help with all your property management and rental needs. Whether you have questions about our services, need assistance with a property, or simply want to learn more about how we can help you, our team is ready to assist. Contact us today and let’s start the conversation.